Q: Why do I need to move my site? What does web site migration entail?
A: When your present hosting provider can no longer meet the requirements of your site, or if you experience regular downtime, or if you have to wait for hours for the support team to respond back to you, it might be a smart idea to change your web hosting provider, i.e. to migrate all the files for your websites as well as your databases from your current provider to your future provider. At SmartyWebBuilders, we know that this can be difficult and time–consuming. That is the reason why we will do all that for you at no cost!Our highly capable technical staff reps will migrate your site content from your current provider to us. Our techs have broad experience migrating websites and are able to handle everything – from a customary WordPress–driven blog or Joomla™ CMS–powered website, to an extremely complex, custom–made app.
Q: How long will the web site migration process take?
A: While we cannot give you a precise time interval, since there are many variables, including the size of the files and databases, the physical location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll do our best to migrate your web site within 48h, and in certain cases – within 24h (when the website content is not very large).
Q: What info will I be required to provide to your Website Migration Department?
A: We don’t request any sensitive information. We’ll require, though, the login information for your current web hosting account and the name of the website that you would like to transfer.
Q: My present hosting account has delicate data inside. How can I rely on you?
Q: Will my web site be unavailable during the transfer?
A: Your site will continue to work exactly like it did before with your former web hosting provider. When we have completed the migration, your web site will be configured to work on our web hosting platform and we will ask you to preview it. If it is functioning correctly, all you will have to do is edit the name server records associated with your domain name. Your website will be transferred to us without any downtime.
Q: Will my present hosting provider need to provide any information/assistance?
A: No. We will never get in touch with your hosting provider about anything at all. They will not be aware of the website migration either.
Q: Which web hosting platforms do you support?
A: Yep. We support all standard Linux–based web hosting platforms. We do not support Windows–powered hosting platforms, as we don’t offer Windows web hosting solutions ourselves.Additionally, we don’t support proprietary site building and administration tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.