Although the hosting service supplied by the different companies is almost the same, every provider has a personalized platform with its own modifications and different ways to do certain procedures. In such a situation, an info-stuffed knowledge base will be astonishingly helpful both for people with no experience and for technically capable individuals who will at some point discover how given tasks are completed, but will lose precious time meanwhile. The objective of such a knowledge base is to help make the service quick and simple to use, saving users loads of time and effort. The outcome is more gratified clients, since they can quickly find the information they’re looking for, and a whole lot less work for the help desk support team, because typically most of the enquiries and issues that clients have got are already listed in the knowledge base. On the condition that the articles are properly written and encompass more things, you will be able to find out more not only about your account, but also about the web hosting service in general.
Extensive Online Documentation in Shared Web Hosting
If you get a shared web hosting plan from our company, you will acquire access to our detailed online documentation where you will see info about de facto everything related to our hosting packages. The topics range from how to create an email account on your smartphone, to how to do various things using an .htaccess configuration file. The articles themselves are written in an easy-to-comprehend way and include thorough manuals on how to carry out a particular task in your Hepsia Control Panel. You can also find info that’s not directly connected with Hepsia, for example one that concerns web-based applications on your personal computer. The full collection of articles will be located in the Help section of the Control Panel, but those that are dedicated to a particular Control Panel section can be accessed on the spot. Given the fact that we’ve included as many topics as possible, you’ll be able to get to know de facto everything connected with your hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting packages include in-depth technical documentation where you will see info on all the functions that our created-developed Hepsia hosting Control Panel offers, plus solutions to various questions and difficulties that you might encounter. All installation manuals contain comprehensive explanations, which goes to say that you will not need to worry about skipping something in case you’re aiming to export a database, for instance. The troubleshooting articles cover a range of potential causes of particular problems and the solution for each one of them, so in case you’re not able to send emails although you have the correct SMTP settings, for example, you can swiftly see what the reason could be and fix the problem with a couple of clicks in your email client. As the Hepsia Control Panel has quite a few features, you’ll be able to find applicable articles in each and every section. If you’d like to check out all help articles, you can use the Help menu, which is located in the upper right corner of the Control Panel.