Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • The Help Center section built into your Control Panel offers a selection of help articles and frequently asked questions. Aimed towards fixing any common problem that you might possibly face, they are written by our support team of qualified techs.

  • Top quality support service

  • Tutorial Videos

  • If you wish to watch how an action is done or how an issue is rectified, instead of just reading about it, then have a look at our collection of how–to video tutorials. They address a lot of different issues and will help you quickly learn how to work with our Control Panel.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • We back up all semi–dedicated servers with a round–the–clock customer service and a 1–hour ticket response time guarantee. Our seasoned support engineers will be at your disposal 24/7 to respond to your queries and to rectify any problem that you could possibly encounter. Just send a support ticket from the Help Center and we will respond back to you without any delay whatsoever.