1 hour ticket response
Our team of customer service technicians is committed to giving swift answers to each of your questions. We’ll examine your client support ticket the moment it has been received and will respond with a solution within maximum 1 hour after the customer support ticket submission. As a matter of fact, our average helpdesk ticket response time is 20 minutes.
A Premium–Quality Client Support Service
We have a team of web hosting support techs who are eager to reply to all your inquiries anytime you are in need of help. Most of our techs have lots of years of experience in the Linux shared web hosting packages industry, which means that you can always depend on fast and accurate answers to your questions.
A User–Friendly Help Center Section
To help you get a quick tip on how you can use a certain feature, we have incorporated a truly intuitive Help section in the Control Panel. You can browse through an enormous collection of web hosting account administration articles and website administration articles, check the F.A.Q. archive or watch our instructional video tutorials.