Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help team is qualified to easily deal with all Linux shared web hosting packages clients’ requests and guidance inquiries. Via our ticketing system, it is also possible to post your request and a support crew member will, no doubt go back to to you in only maximum sixty minutes. In actual fact, practice shows that the typical solution period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is delivered by a crew of trained experts who are prepared to answer your query right away. You’re able to get hold of the tech support team staff by starting a tech support ticket from your Control Panel or by sending us an email. On business days, you may also contact us on the phone or use the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need guide while working on your site within the Control Panel, you are able to always click the Help key and find your problem in the listing of articles that will pop up. We have as well turned almost all the posts into training videos. The listing of video lessons will load if you select the Videos button available in the top right angle.